All Orders will be shipped to the “Delivery Address” given at the time of placing an order and will be processed within 24 Hours of receipt of the order.
Shipping charges will be calculated at the time of your purchase through deeayurveda.com.au and you will be able to view this in your cart before proceeding for checkout.
Please ensure that you enter the correct address details when making your purchase and that you need to mention the person and company name who are going to receive the order on behalf of you (if order being delivered to a business address). Deep Ayurveda Pty Ltd does not take responsibility for a failure of order delivery due to incorrect shipping address or person & company name not being mentioned at the time of submitting the order.
Should your parcel be returned due to incorrect details being provided or the parcel not being collected, you will have the option to have the parcel resent. Standard shipping charges will be applied to resend of the parcel. Should you wish to instead receive a refund, Deep Ayurveda Pty Ltd will assess the parcel to ensure no damage has taken place and if so provide you with a refund.
If your parcel and goods have been damaged in transit, we will ask for proof of such incident before establishing whether a refund or exchange will take place. Please contact us to discuss at +61361709248